Delivery Information
Complimentary Worldwide Delivery
We are pleased to offer complimentary worldwide delivery on all Prestex watches and accessories.
Every order is carefully prepared and dispatched from the United Kingdom using trusted international courier partners, ensuring your purchase arrives safely, securely and in perfect condition. All shipments are fully tracked and insured for complete peace of mind from dispatch through to delivery.
Dispatch & Delivery Times
All in-stock items are typically dispatched within 2–3 working days.
Estimated delivery times:
- United Kingdom: 1–2 working days
- Europe: 2–5 working days
- United States: 3–5 working days
- Rest of the World: 3–7 working days
Delivery times may vary depending on your location and local customs procedures.
Once your order has been dispatched, you'll receive a shipping confirmation email with full tracking details.
Pre-Orders & Limited Editions
For pre-order and limited-edition models, including releases such as the Marcato Jumping Hour, estimated delivery dates will be clearly shown on the relevant product page.
We'll keep you updated throughout the production process and confirm dispatch once your order is ready to ship.
Duties & Taxes Included
All international orders are shipped DDP (Delivered Duties Paid).
This means all applicable duties and import taxes are included in the purchase price, so there are no unexpected charges when your order arrives.
Secure & Fully Insured Shipping
All Prestex orders are shipped using fully tracked and insured courier services, typically via FedEx or DHL.
For added security, a signature may be required upon delivery.
Track Your Order
Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information, allowing you to follow your shipment every step of the way.
Need Assistance?
If you have any questions about delivery, shipping or an existing order, our team will be happy to help.
Email: info@prestex.com